Policies and Shipping

Kenzie Beauty Studio

Policies and Shipping

Returns - Due to the nature of our products we do not allow returns unless your order is defective. If your product is defective we will issue a replacement. You must contact us immediately, return the order, unused. We are not able to resell any products that are returned so they are discarded and added to the already mounting issues with our community land fields.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at kenziebeautystudio@gmail.com

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

Cancellations - We do not accept order cancellations once processed. If we approve a cancellation, you will be charged a 35% re-stocking fee.

Shipping - Orders require 3-5 days for processing we offer standard ground shipping(5-7 days)